How Does Roaming Work on Virgin Media O2?

Earlier than you bounce on a aircraft or a ferry, it pays to know precisely what the rating is if you use your O2 (or Virgin Cellular) SIM in a rustic apart from the UK. Do calls, textual content and information come out of your allowances or will you be slapped with a hefty invoice only for checking Fb?

We’ve received all of the solutions you want.

Can I roam on my O2 SIM?

Sure. However whether or not or not you’ll be charged relies upon upon the place you’re going, the way you pay and in addition which tariff you’re on.

O2 Journey is what you should use your calls, textual content and information overseas, and you’ll log into your O2 account to see whether or not you’ve it as a part of your bundle. Alternatively, dial 202 in your cellphone and simply ask the customer support staff.

To decide into O2 Journey, check in to My O2 after which add the O2 Journey Bolt On. It doesn’t price something to do that: you’ll solely be charged when you set off the Bolt On by making a name, sending a textual content or utilizing information in a rustic that’s outdoors of the Europe Zone.

Regardless of having eliminated them in 2017, following Brexit, three of the large 4 UK carriers reintroduced roaming expenses throughout the EU. Nevertheless, on 10 January 2022, Virgin Media O2’s Chief Business Officer for Cellular, Gareth Turpin, confirmed that “we [Virgin Media O2] won’t be reintroducing roaming charges in Europe for patrons on O2 or Virgin Cellular.”

This implies O2 (and Virgin Cellular) clients are in the very best place, by way of European roaming expenses are involved, as they do not have actually fear about them.

Notice: Don’t neglect to allow information roaming in your cellphone’s settings, in any other case, your apps and browsers will inform you there’s no web connection.

Roaming in Europe

Should you’re heading to Europe, nice information. You don’t want to fret as your cellphone will work similar to it does within the UK. Any calls or texts you make will come out of your regular allowance, and the identical goes for information out of your bundle.

Simply examine O2’s Europe Zone to verify your vacation spot nation is included.

Should you’re on a pay-as-you-go bundle, try the included international locations right here (the listing is totally different to the Pay Month-to-month listing). Notice that Guernsey, Isle of Man, Jersey, Monaco and Switzerland are excluded for PAYG clients. You will get 100MB of information for these locations for £1.99 per day.

Additionally, notice that utilizing cellular information on a cruise ship isn’t lined, however it’s best to have the ability to use the ship’s personal Wi-Fi. Making and receiving calls on a ship prices £2 a minute, and sending every textual content prices 50p.

Roaming outdoors Europe

If in case you have a tariff that provides you free O2 Journey within the Inclusive Zone, the next international locations are included and also you gained’t be charged for calls, texts or information so long as you don’t go over your standard allowance:

Costa Rica
El Salvador
New Zealand
United States

Should you don’t have free O2 Journey in your tariff, then you definitely’ll must decide into O2 Journey (it’s also possible to do that by texting O2TRAVEL to 23336) earlier than you head overseas.

You’ll be charged £4.99 per day, however solely on the times that you simply ‘set off’ the Bolt On. Which means the primary name you make, textual content you ship or information you employ will begin O2 Journey for that day, which runs from midnight to midnight based mostly on the capital metropolis of the nation you’re in.

What does O2 Journey embody?

On your £4.99 per day, which you’ll be billed when you’re not eligible for the ‘Inclusive Zone’ or Europe, you get 120 minutes, 120 textual content and limitless information.

O2 says there’s no cap on information in any respect, however that “speeds could fluctuate” which, studying between the strains, means you’ll see a slow-down in your connection velocity when you’re utilizing greater than the quantity in O2’s truthful use coverage.

Is O2 good worth for roaming?

Contemplating EE, Three and Vodafone have all reintroduced roaming expenses – even inside Europe – since Brexit went into impact, Virgin Media O2’s choice to abstain from reintroducing them is a large win for patrons; particularly those that prefer to journey and are prone to discover themselves hopping round Europe.

Should you’re off to a vacation spot the place you’ll be able to’t use your allowances, you would possibly have the ability to get a greater deal than the £4.99 per day cost for O2 Journey.

Pop right into a cellphone store – or pre-book on-line – and choose up a neighborhood pre-pay SIM if you arrive at your vacation spot. That is usually a method to make use of your cellphone – particularly cellular information – for a much-reduced price. Some operators even promote ‘vacationer SIMs’ for precisely this cause. Do your analysis earlier than you go and you would save loads.

There are disadvantages of doing this, together with the truth that folks gained’t have the ability to name you in your regular quantity when you’re utilizing a distinct SIM. In fact, when you have a dual-SIM cellphone, then that’s not a problem, however do be careful when you intend to maintain your O2 SIM in a cellphone, so folks can contact you, as you is perhaps charged for receiving calls and texts when you’re outdoors of the inclusive zones.

If in case you have SIMs with different operators, try our different guides:

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