Non-public Web Entry VPN Evaluation

Non-public Web Entry is named PIA by its customers and celebrated its 10th anniversary in 2020. We have examined the service a number of occasions over time and it has improved persistently.

Only in the near past, Non-public Web Entry added over 20,000 servers to its community which suggests it has far more than another VPN service we have examined. Over 11,000 of those are within the US (the place the corporate is headquartered) and you may see the breakdown on it is its community web page. They cowl 77 nations, giving it very broad protection.

Non-public Web Entry provides apps for Home windows, macOS, iOS, Android, Linux and browser extensions for Chrome, Firefox and Opera. It would not help  Amazon Hearth TV, however there’s an set up information on its web site explaining how one can obtain the Android apk and use that as a substitute. It will be good to see an official app for Hearth TV, although.

The service did not used to label servers as being for any explicit activity however there are just a few, such because the London – Streaming one which is optimised for iPlayer (and sure, we checked – it really works!). Non-public Web Entry additionally unblocks Netflix and it would not matter which of the US servers you select in case you’re after the American library. It could possibly additionally unblock different Netflix areas and different streaming companies together with Hulu and Disney+.

Options & apps

Beginning with the Home windows app, it shortly turns into clear that it is designed for individuals who know their VPNs. It is nonetheless very straightforward to make use of, however contains helpful info on the server listing such because the ping time (the decrease the higher) and you may favorite servers in order that they’re faster to reconnect to.

There’s a big join button on the primary panel which routinely connects you to the most effective server. Initially, it appears to be like just like the panel is completely hooked up to the taskbar, however dig into the (many) settings and there is an choice to have it as a floating window as a substitute.

It is good that it reveals your present IP tackle and, when related to a server, your digital IP tackle. Not many individuals will want this info, nevertheless it’s a pleasant visible affirmation.

The panel is expandable, which is good for geeks, because it shows present add and obtain speeds, plus the quantity of knowledge despatched and acquired. There are shortcut icons to allow and disable superior options (extra on these shortly) and a useful ‘VPN Snooze’ timer which helps you to set a brief interval when the VPN shall be disabled, then routinely reconnected.

Settings are break up into a number of sections, and embrace choices to launch PIA on startup, join on launch and, below ‘Privateness’, the kill change settings.

It’s nice to see the kill change is enabled by default, so all site visitors shall be blocked if the VPN connection drops. In contrast to rivals you have got two decisions: Auto (the default) which blocks any site visitors flowing outdoors the VPN when related. The All the time setting is completely different: it’s going to block any web site visitors in any respect if the VPN is not related.

MACE is an additional characteristic which blocks web adverts and trackers.

Underneath ‘Community’ you’ll discover the choice to make use of PIA’s DNS servers (the default) however you may also use your ISPs (not advisable) and even your individual customized server settings.

There actually are options galore within the Home windows app, together with the power to ahead ports, which could velocity up P2P downloads, and a Proxy part the place you possibly can configure additional safety. There’s now a Devoted IP menu, however you will must pay $5 per thirty days for certainly one of these – they don’t seem to be included with a regular subscription. 

The Connection Preferences have been simplified since we final seemed: you possibly can now not choose the kind of encryption, handshake and connection sort used. This may occasionally frustrate energy customers, however the overwhelming majority will solely need to choose the protocol and select WireGuard over OpenVPN.

A characteristic which was added round a 12 months or so in the past is break up tunnelling. This lets you select which apps use the VPN fairly than all apps. You’ll be able to create a whitelist or blacklist this fashion and select whether or not the listing of apps makes use of the VPN or bypasses it.

For those who solely need your net shopping to be secured by the VPN you possibly can set up the Chrome, Firefox or Opera extensions. These look very like the primary Home windows app and work in the identical manner so are straightforward to make use of.

You may discover nearly the identical interface and set of options on macOS too.

Android and iOS apps usually lack a kill change, however with PIA, you get a kill change on each platforms which is nice to see. That is the Android app:

Logging coverage

PIA is headquartered within the US, which is a pink flag to anybody who is aware of in regards to the 5-eyes (and 14-eyes) group of nations. Nonetheless, whereas PIA may be requested at hand over knowledge by authorities, its no-logs coverage means there may be no knowledge at hand over.

It has demonstrated that is a number of courtroom instances the place it has not provided any knowledge which may determine particular person customers. Nonetheless, these have been earlier than the corporate modified palms in 2019. There have but to be any requests since Kape took possession. Kape additionally owns Cyberghost and NetProtect.

We’d like PIA to make its logging coverage much more outstanding on its web site, and make its privateness coverage quite a bit simpler to learn and perceive. For those who do learn the privateness coverage you’ll discover solely a terse reference to logging, however no precise particulars about what it does or would not retailer whenever you use the VPN service.

It’s important to search the help part to search out these, the place you will discover that no logs of any variety are saved so PIA doesn’t know whenever you use its service, how lengthy for or what you do whilst you use it. Sadly, you will should take the corporate’s phrase for it because it hasn’t launched the outcomes of any audits into the logging coverage.

You’ll be able to pay anonymously through Bitcoin, although, so that you should not write off PIA as an possibility just because it is based mostly within the US.


We discovered no DNS or IP leaks when testing Non-public Web Entry. This implies our actual location was at all times hid. Solely IPv4 is supported although, so all IPv6 connections are blocked. We would wish to see this resolved quickly, as a result of IPv6 connections have gotten extra prevalent and fairly just a few rival companies help each kinds of IP tackle.

Testing the velocity of a VPN is a difficult enterprise as speeds differ on a regular basis and are affected by many elements. On the time of updating this evaluation, lockdown prevented us utilizing our workplace and it is not attainable to check how briskly VPNs run on a gradual dwelling broadband connection under 40Mbps. All we may see is whether or not any servers ran noticeably slower than this.

If in case you have quick broadband you are able to do your individual testing without spending a dime by signing up for a month as there is a 30-day a refund assure, as long as you do not pay by Apple Pay (as refunds can solely be processed through Apple).

Connection occasions are actually quick and we solely had one event the place a connection was dropped, at which level the kill change kicked in because it ought to should stop all web exercise.

WireGuard is now supported and from what we have seen reported across the net, speeds may be fairly fast (as much as round 400Mbps) but in addition surprisingly gradual relying upon which server you select.

As with another VPN suppliers, sure servers are digital. That is solely a difficulty in case your bodily location is way from the server (as a result of this at all times means slower speeds). Connect with Iran, for instance, and you may truly be connecting to a server in Amsterdam. That is not good in case you’re in Iran, however it’s in case you’re within the Netherlands and even the UK as speeds must be sooner than if the servers have been truly in Iran.

Unblocking web sites and streaming companies is a key consideration for many individuals. We had no bother accessing Netflix which labored first time, each time. 

Once we examined Non-public Web Entry in 2017, 2018, 2019 and 2020 it was unable to unblock BBC iPlayer. However lastly that’s sorted – no less than for now – as once we examined the London – Streaming server from a bodily location in France, we have been in a position to watch reveals with no points.

The corporate additionally has 24/7 stay chat, addressing the primary criticism that we had beforehand about its help. Now not do it’s a must to fill out a contact type with particulars of your drawback and await a response.

Plans & Costs

PIA doesn’t provide a free trial, however its money-back assure has now been introduced in step with the 30 days that the majority VPN companies provide.

Nonetheless, costs are aggressive, with a month’s subscription costing £2.37 / $2.91 in case you go for the 2 12 months possibility. Like different cheeky VPN companies, PIA was – on the time of evaluation – displaying ‘+ 2 months free’ and factoring them into the month-to-month worth to make it look decrease. So, you both depend it as £2.19 / $2.69 for 26 months, or £2.37 /  $2.91 for 24 months.

Both manner, PIA is not absolutely the least expensive, nevertheless it’s nonetheless very inexpensive. Notice that it now lets you have got 10 units related to the service without delay, not 5 as earlier than.

Plus, you get a 12 months’s subscription to Boxcryptor Private – a method to encrypt information saved in cloud storage – thrown in without spending a dime. This is not simply the free model, it means that you can apply it to a number of units, fairly than simply 2 and it really works with a lot of companies together with OneDrive, Dropbox and Google Drive.

As talked about, PIA provides just a few methods to pay anonymously however would not settle for present playing cards lately.

If PIA would not swimsuit, then you definately’ll discover our different suggestions in our roundup of the most effective VPN companies.


Non-public Web Entry is a good VPN service total. It isn’t the quickest or least expensive, nevertheless it does have a heck of a number of servers, costs are affordable and there are some superior choices you received’t discover in different VPN apps.

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